PROPERTY MANAGEMENT 101

Hiring new team members to your Property Management Team can be a huge time and stress reliever.

However, finding the time to bring their skills up to scratch is something integral to their success, your brand and their overall induction experience.

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Key Learnings

High quality administrative and property management skills
Covers 50 frequently asked questions
Positive phone based communication etiquette
Manage challenging callers with professionalism
Conducting an open home
Providing owners with essential feedback
Documentation required for tenants and landlords
Conducting a Comparative Market Analysis
Conducting an ingoing report
Understanding urgent maintenance and key timeframes
Application processingCalculating monthly rent calendar
When to charge a tenant water
Conducting a routine inspection
Tenant handover packs
Non-payment tenants, what happens next

Couse Information

$650 plus GST per office
Delivery – ZOOM
Who – New admin staff, new property managers
Duration – 2 x 1 hour sessions, 1 to 2 weeks apart
Subject matter expert – Amy Gannon

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